You have 14 days from the day after receiving your package to return your purchases, provided they are unused, unworn, unwashed, undamaged, and returned with their original tags and packaging. According to our commercial policy, returns are not accepted for the following products: leather goods, beauty products, perfumes, books, and tote bag-style shopping bags.

It is the customer's responsibility to keep the return tracking number. We disclaim all responsibility in case of loss of a returned item.

To make a return, please click the link below:

Return page

Yes, we ship worldwide.

Delivery is free for all orders over €75 within France and €150 for international orders. Shipping fees apply to orders under €150 and will be added at checkout.

This depends on your location.

Orders processed here usually arrive within 4 to 7 business days. International deliveries can take between 7 and 14 days.

Delivery details will be communicated to you in your confirmation email.

If you have any other questions, you can contact us.

📞 By phone: 09 72 27 67 05

📧 By email: contact@inesdelafressange.fr

We will be happy to help you.

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