How to make a return?
Step #1
Click on the link below and enter your order number preceded by a # (without the IN) so that we can generate your return label.
Step #2
Once the return label is generated, simply print it.
Step #3
Complete the paper return form included in the package, including your order number and the reason for the return. Slide the form in, affix the label to the package, and drop it off at the post office.
FAQ Questions
You have 14 days from receipt of your package to return or exchange your items , provided they are unused, unworn, unwashed, with their original labels and packaging.
To return an item, complete the return form included in your package with your order number and the reason for return.
The customer is responsible for retaining the tracking number. We are not responsible for the loss of a returned item.
⚠️ In accordance with our return policy , leather goods, beauty products and books cannot be returned.
Once we receive your returned item, we will process the refund, which will be credited to your account within 5 business days.
If you have any questions, please feel free to contact us via our contact page — we'll be happy to help!